Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While pokies can be fun and exciting, it's important to approach them with a responsible mindset and set realistic expectations about outcomes.

Remember: the house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble with money needed for essentials like rent, food, or bills.

Age Verification

You must be at least 18 years of age to participate in online gambling in New Zealand. It is illegal for anyone under 18 to access gambling services.

If you are under 18, please do not use this website or any online gaming platforms. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself if you recognise any of these warning signs:

• Chasing losses by gambling more to try to win back money you've lost
• Gambling with increasing amounts of money to get the same level of excitement
• Spending more time gambling than intended
• Hiding your gambling activities from family, friends, or loved ones
• Neglecting work, study, or personal responsibilities due to gambling
• Borrowing money to fund your gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying about how much time or money you spend on gambling
• Unable to cut back or stop gambling despite wanting to
• Gambling to escape problems, stress, or negative emotions

If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools & Responsible Gaming Features

Many online platforms offer built-in tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session or time period
• Session Time Limits: Automatically log you out after a set period of time
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms

Use these tools proactively to maintain control over your gambling habits.

Support Organisations in New Zealand & Beyond

If you're struggling with problem gambling, help is available. Here are organisations that provide free, confidential support:

New Zealand Support Services

• Gambling Helpline (New Zealand): 0800 654 655 — Free, confidential support available 24/7. Visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation: www.pgf.nz — Provides resources and support throughout New Zealand

International Support Services

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

Need Help Now?

If you or someone you know is experiencing problems with gambling, please reach out for support immediately. There is no shame in asking for help — problem gambling is a recognised condition that can be treated.

Contact the Gambling Helpline (NZ) on 0800 654 655 or visit www.gamblinghelpline.co.nz for free, confidential assistance.

Recovery is possible, and support services are here to help you regain control.